Warranty & Return Policy
We stand behind the quality of our products. Below are the general terms for warranty and returns at Smart Phone Accessories Sdn Bhd.
Product Warranty
Warranty coverage varies by product type and may differ between store branches. Please check with the staff at the time of purchase for specific warranty details.
Return Conditions
Items may be returned or exchanged provided they are in original, unused condition with the box and packaging intact. A valid receipt or proof of purchase is required.
Defective Products
If you receive a defective product, please bring it to the branch where it was purchased along with the receipt. Our staff will inspect the item and arrange a replacement or refund as appropriate.
How to Make a Claim
- Bring the item along with the original receipt to the store.
- Contact us via WhatsApp if you need guidance before visiting.
- Our staff will inspect and process your claim on the spot.